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Government social media benchmarks: Q1 2025 update

DATE POSTED:January 24, 2025

How do you know if your social strategy is working? Is an average of 15 comments per post a win, or is it just average? And when is the best time to publish your content?

There is no universal answer — it all depends on factors like your sector, the platforms you’re using, your audience demographics, and more.

That’s where social media benchmarks come in. These numbers offer a clear view of what’s normal for your industry in terms of engagement and growth, helping you understand how your results compare.

Read on for the most recent social media benchmarks and stats specific to the government sector that will put your performance into perspective. In this post, we break down the most recent available data (collected in Q4 of 2024).

Psst: Once you grab your benchmarks, head to our guide to using social media for citizen engagement to find out how to action these insights.

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Below, you’ll find recommendations for the best times to post on Facebook, LinkedIn, and X (formerly Twitter) for maximum engagement.

Note: Time of day was localized across 118 countries where sample data came from, i.e. the graphs are accurate across time zones.

Best time to post on Facebook

According to our research, Facebook engagement is quite consistent throughout the week for government organizations. That said, content posted on the weekends tends to do particularly well: 9 am to 12 pm on Sunday, 9 am to 11 am on Saturday, and 4 pm to 6 pm on Saturday are the sweet spots.

 Heat map with Q4 2024 data for Facebook Best time to post on LinkedIn

Mid-day is generally the best time to post on LinkedIn in government. Posts published around 2 pm on Monday, 10 am on Tuesday, and 11 am on Saturday seem to generate the highest engagement.

 Heat map with Q4 2024 data for LinkedIn Best time to post on X (Twitter)

The best times to post on X for government institutions are:

  • 9 am to 11 am on Mondays
  • 11 am to 1 pm on Tuesdays
  • 9 am to 12 pm on Thursdays and Fridays
 Heat map with Q4 2024 data for X How often should you post on social media in government?

Every government agency and official’s ideal posting schedule is unique, and you should test different posting frequencies to find out what works best for your audience. That said, these industry-specific stats will help you find a data-informed starting point.

Our research found that in Q4 of 2024, government institutions posted on LinkedIn more often than on other social platforms — an average of over 13 times a week. Instagram sits on the opposite side of the scale with under 5 weekly uploads.

 Bar chart with Q4 2024 data for Instagram, X, and LinkedIn

Below, you’ll find network-specific data that illustrates how posting frequency corresponds to overall engagement rates.

 Bar chart with Q4 2024 data for Facebook

On Facebook, performance depends on the content you post more than it does on how often you post. Institutions that posted 10-12 times a week have seen similar engagement rates to those posting an average of only once per week.

 Bar chart with Q4 2024 data for Instagram

The same goes for Instagram. Organizations that posted twice a week registered engagement similar to those posting five times a week.

 Bar chart with Q4 2024 data for LinkedIn

On LinkedIn, 3 posts a week were the sweet spot for engagement in Q4 of 2024.

Average engagement rates in government

Wondering if your engagement rates are high enough? Here are the industry averages across all major social networks as of December 2024:

  • LinkedIn: 3.9%
  • Instagram: 3.1%
  • Facebook: 2.1%
  • X: 1.8%
 Bar chart with Q4 2024 data for Instagram, X, Facebook, and LinkedIn What should government institutions and officials post on social media?

Different social networks offer different content formats — but how do you decide which should dominate your content mix?

Here’s what our research says.

 Bar chart with Q4 2024 data for Facebook

On Facebook, album posts generated the most engagement — followed by posts with links, videos, and individual photos.

 Bar chart with Q4 2024 data for Instagram

Instagram users were most likely to interact with carousels, followed by regular photo posts.

 Bar chart with Q4 2024 data for LinkedIn

On LinkedIn, posts with videos outperformed posts with photos, regular status updates, and links.

Follower growth rate in the government sector

If your social media strategy revolves around growing your audience, make sure you’re setting realistic goals. Here is how other government profiles did in Q4 2024:

  • LinkedIn: 0.49%
  • Instagram: 0.38%
  • X (Twitter): 0.02%
 Bar chart with Q4 2024 data for Instagram, X, and LinkedIn

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The post Government social media benchmarks: Q1 2025 update appeared first on Social Media Marketing & Management Dashboard.