Hey there, I’m Nikki! For the past 10 years, I’ve been helping all kinds of brands — from scrappy startups to household names — grow their online presence and connect with their audiences.
Over the years, I’ve learned that the secret sauce to a successful social team lies in two things: creativity and systems.
If someone on your team has been humming trending sounds at their desk or quoting the latest viral meme in strategy calls, then you’ve probably already nailed the creativity part.
This post is here to help you find the perfect social media management tool to take care of the systems part. I’ve also tapped a couple of social media experts to share their advice along the way.
Because, with the right tool, you can simplify the day-to-day admin, automate pesky, repetitive tasks, and free up more time for what you do best: creating a brand that stands out on social.
Ready? Let’s dive in.
PlatformWho it’s forStandout featuresLimitations Rating Hootsuite Marketing teams of all sizes, from startups to enterprises. KPI-driven Best Time to Publish toolWhen you think of social media management, it’s hard not to think of Hootsuite — and for good reason. As one of the original players in the game, it’s been helping brands like IKEA, Adobe, and U-HAUL streamline their social media strategies and deliver results for years.
Whether you need AI-powered scheduling, top-tier social media analytics, or a unified inbox for managing DMs, Hootsuite has you covered.
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Create. Schedule. Publish. Engage. Measure. Win.
Free 30-Day Trial Social media management tools for large teams 2. Sprout SocialJust like Hootsuite, Sprout Social is a choice for large and enterprise-level teams managing multiple social media accounts and looking for detailed analytics.
But heads up. Sprout Social comes with a pricey subscription and a bit of a learning curve.
Source: Sprout Social
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What social management platforms is everyone using now?
byu/Beckland inSocialMediaMarketing
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HubSpot is best known for its powerhouse CRM, but its integrated social media management tools deserve more attention, in my opinion.
Designed with enterprise-level marketers in mind, it’s a natural fit for businesses already using Hubspot’s ecosystem. With tools for scheduling, community management, and campaign reporting all in one place, it’s an easy way for teams to expand their social media efforts.
Source: Hubspot
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Sprinklr touts itself as “the only social media solution you’ll ever need,” and for enterprise-level businesses with a global reach, they might be on to something.
With social scheduling, listening, and analytics across 30+ social, messaging, and review channels, Sprinklr is built for large teams managing complex strategies.
But it’s not without its challenges.
Source: Sprinklr
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Best social media management tool
byu/Material_Image7578 inSocialMediaMarketing
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Buffer is all about keeping things simple. Its streamlined interface, easy setup, and straightforward tools make it a go-to option for small teams and solo entrepreneurs.
Plus, with budget-friendly pricing, I’ve seen businesses of all sizes get solid value from the platform without breaking the bank.
Source: Buffer
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Best SMM tool to manage multiple clients socials?
byu/asmit399 inSocialMediaMarketing
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Zoho Social is like the younger sibling to Sprinklr and Hubspot — it has a solid CRM setup and all the core tools you would expect in a social management platform. But, like the youngest in the family, it’s often overlooked.
That said, I think Zoho is a great pick for small businesses. Its user-friendly interface, easy setup, and affordable plans make it a strong option for growing marketing teams.
Source: Zoho Social
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Scheduling Cross Platform Posting for Social Media
byu/darkprince_007 inCRM
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Metricool covers all the basics, but where it really shines is in its analytics and reporting. True to its name, it’s built for data-driven teams focused on measurable growth.
While it’s a solid option for small businesses, hidden costs and feature limits might be deal-breakers.
Source: Metricool
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With its recent acquisition of Mavely — a tool that connects content creators with brands for affiliate marketing — it’s clear Later is focusing on supporting creators.
But, with its higher price point and limited social platform integrations, it might not be the perfect fit for every influencer.
Source: Later
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What App do You Swear by for Instagram Post Scheduling?
byu/CampaignFixers inSocialMediaMarketing
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Planoly carved out its niche as a go-to tool for Instagram and Pinterest scheduling, but it’s evolved into much more. While I wouldn’t recommend it for the seasoned social media manager, its focus on visual planning makes it perfect for creators who love curating a cohesive aesthetic.
Source: Planoly
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If you’re looking to streamline your Pinning process, prioritize your Pinterest community, and boost your reach, Tailwind is worth a look. But if your social strategy spans multiple platforms, you will find it limiting.
Source: Tailwind
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SocialPilot feels like it was tailor-made for agency life if you ask me.
With affordable plans and features designed to streamline workflows, it’s a strong contender for small agencies. While it doesn’t have all the bells and whistles of pricier tools, it packs enough punch to handle the essentials.
Source: SocialPilot
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Best social media manager tool
byu/diesel3020 inSocialMediaMarketing
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For agencies that need simplicity without cutting corners, Sendible delivers. With tools for social media scheduling, reporting, and campaign management, it covers all the essentials you’d expect.
But what really caught my eye is how well it caters to clients. Onboarding is simple, but most importantly fast, and the communications tools are a dream.
But simplicity comes at a price.
Source: Sendible
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What social management tool do you use and recommend?
byu/beansauer inSocialMediaMarketing
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With dedicated client calendars, barrier-free approval workflows, and collaboration tools to make managing multiple clients a cinch, HeyOrca is one of my favorites for small, but growing agencies.
Source: Nikki’s dashboard
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Whether you’re juggling campaigns for multiple clients or need a structured review process, Planable’s streamlined tools make sure every post gets the green light without the back-and-forth chaos.
That said, its pricing structure might have smaller agencies thinking twice.
Source: Planable
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Best social media manager tool
byu/diesel3020 inSocialMediaMarketing
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Meta Business Suite, which merged Facebook Business Suite and Creator Studio in late 2023, is an option for managing your Facebook and Instagram accounts in one place.
It’s free, straightforward, and covers the essentials like scheduling, analytics, and even managing your ads.
“For scheduling and community management, native social media scheduling tools have come a long way — they’re reliable now and, most importantly, free!” says Mel Mckechnie, freelance social media strategy consultant and small business owner.
“As a freelancer, juggling multiple systems for each client can be tricky,” she adds.
“With smaller businesses, there’s often no system in place at all. So using native tools is one of the quickest ways to set up a streamlined process that works across all my clients.”
Source: Meta
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Social Media Management Tools – Unnecessary now?
byu/Many_Adagiow inSocialMediaMarketing
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While not strictly a social scheduler, Notion still deserves a place on the list, in my opinion. The beauty of Notion is its customization. You can build whatever dashboard works best for you, whether that’s just a laundry list of your upcoming posts or a place to craft your captions and get approval.
“I love using Notion to visualize my workflows, store files, and important links, and map out content needs weeks in advance,” shares Dante Nicholas, Content and Social Strategist for Netflix.
“Working on agency teams, I love that Notion allows us to create multiple workspaces,” he explains. “But, I also use Notion for my personal brand needs. So having everything in one place (personally and professionally) is nice.”
And if you miss having social media scheduling tools, there might be a fix for that too.
Source: Notion
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What’s your go to tool to manage inspiration from social media posts?
byu/Ok_Pin1735 inSocialMediaMarketing
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Over the years, I’ve tested a lot of tools (trust me, it’s part of the job). And the best ones? They all nail the basics and go the extra mile to make your life easier.
Here are 6 features to look out for when choosing a tool:
1. Quick and easy onboardingA great tool should feel like second nature from day one. If the setup feels like a maze or you’re watching hours of tutorials, you know you’re in for a rough ride.
“If a platform takes weeks to set up or feels overwhelming to use, you’re already losing time,” says Christine Colling, Social Media Lead at Durable.
No stranger to building brands online and managing a team, Christine’s focus is on Durable’s growth strategy and using a social media management platform to help reach goals faster.
“Look for a tool that works for you immediately and doesn’t require a degree to get started,” she adds.
It doesn’t matter if you’re in-house, agency-side, or a freelancer, the right tool should make teamwork simpler. Features like live chat, content approvals, and shared social calendars are worth the extra dollars, in my opinion.
2. Tools to improve team collaborationThey can make a big difference in how you work together and can help keep everyone on the same page.
“For me, being able to tag teammates, leave feedback directly on posts, and approve content all within one platform has been a game-changer,” shares Nicholas.
3. AI assistants that actually helpAI tools have graduated from just generating basic captions; they’re helping marketers streamline everything from writing smarter social media posts to predicting changes in brand sentiment.
Some platforms are still dabbling in AI, but others, like Hootsuite’s OwlyWriter AI, are setting the bar with intelligent recommendations, performance-driven insights, and time-saving automation.
Look for tools with smart AI tools that will support your workflow, not hinder it.
4. Reliable scheduling“It’s frustrating when scheduled posts fail to go live or don’t format correctly,” explains Collings. “A good platform should have reliable scheduling and let you preview posts across multiple different social media channels.”
I couldn’t agree more — you shouldn’t have to babysit your scheduled posts. Whether it’s single posts or bulk uploads, scheduling should work without hiccups, and previews should match how the content will appear across different platforms.
5. Cost-effectivenessPrice doesn’t always equal quality. The most expensive platform might not be the right fit, especially if it eats into your budget for other growth areas like paid ads or hiring freelancers.
“The biggest challenge I face is justifying additional budget for tools when clients are already taking a leap of faith on ROI with me,” says Mckechnie. “Pricing models that charge per team member can also add up quickly, making it hard to recommend those options for teams with lean budgets.”
Whatever your team size or business goals, your tool should deliver value without blowing the whole marketing budget.
6. Deep analytics and insightsSeasoned SMMs will know your marketing strategy is only as strong as the data behind it. Tools like Hootsuite lead the pack with detailed analytics, but if you’re a solo entrepreneur or a small business, you might prefer something simpler.
My advice is to look at how you’re reporting right now — what metrics are you missing that would save hours of manual analysis or give you more info on how to strengthen your marketing efforts?
Once you know that, look for platforms with clear, actionable analytics — they’ll save you hours in the long run.
Quick guide: Matching tools to your needsWant a steer in the right direction, but fast? Here’s my quick guide on what to look out for:
Save time managing your social media presence with Hootsuite. Publish and schedule posts, find relevant conversions, engage your audience, measure results, and more — all from one dashboard. Try it free today.
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